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Your message so far
I need help with something and I'm not sure exactly how to ask for it.
What I'm trying to do: ______
What I've already tried: ______
Please do three things:
1. Ask me any questions you need to understand my situation better, one at a time.
2. Once you understand it, tell me the clearest way to explain this to someone else, or the best next step to take.
3. Tell me clearly what you cannot know from what I've told you.
Keep your questions short and plain.