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Your message so far
I got a letter from ______ and I want it explained in plain English. Here is the part I don't understand:
"______"
Please tell me:
1. What this is actually saying, in everyday words.
2. Whether I need to do anything, and by when. If there is no deadline, say so plainly.
3. What happens if I do nothing.
4. What questions I should ask if I call them.
5. Anything you're unsure about because you can't see the whole letter.
Do not soften it. If this is bad news, say so directly.